Introduction
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Engage in provided Facilitator training on User Testing (training videos and/or a training workshop).
Review and understand the functionality of the tool undergoing User Testing.
Review and understand the provided Testing Plan for this user testing round.
Utilize the Testing Plan to conduct User Testing with Respondents (farmers, NRCS staff). This can happen in two ways:
Option 1: Facilitated Feedback - One-on-one sessions can be conducted in person or via video conference and will take an estimated 30 to 60 minutes.
Option 2: Remote Feedback (Asynchronous Testing) - Send a User Testing Kit to selected Respondents (farmers, NRCS staff) with reply deadlines that you monitor. The kit includes testing instructions and feedback forms.
Report on your findings from your sessions via the items provided (e.g., spreadsheets or Google forms).
Time Required: 3 hours for Facilitator Training, 30 to 60 minutes to conduct testing per User Test plus 15 minutes to report feedback. Maximum monthly time commitment is 10 hours.
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Review the tool. This can take two forms:
Option 1: Facilitated Feedback - Spend an estimated 30 to 60 minutes with a Facilitator in person or via video conference to review the tool, provide feedback, and answer their questions.
Option 2: Remote Feedback - Use the User Testing Kit provided by the Facilitator for “Asynchronous Testing” to test the tool on your own and answer questions about your experience. The development team may request a conversation with you, which is optional, on your experience.
Complete the feedback forms regarding your testing experience (Google forms).
Time Required:30 to 60 minutes for testing, 15 minutes to complete feedback forms, and an optional 15 to 30 minutes for a follow-up conversation with developers. Maximum monthly time commitment is 10 hours.
Timeline Overview & Key Dates
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Summary
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Date
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Identify Testing Goals
Assign responsibilities for Testing Materials & Trainings
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Week of May 20th
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Confirm target numbers of respondents and facilitators
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Week of May 27th
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Review Testing Approach document
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Week of June 3rd
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Asynchronous Testing materials are drafted for review
Test Plan for Facilitated Feedback testing should be drafted
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Week of June 10th
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Asynchronous Testing materials are finalized
Test Plan for Facilitated Feedback testing is finalized
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